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Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

Course Overview

1 in 4 people will experience a mental health problem in any given year. They range from common problems, such as depression and anxiety, to rare problems like schizophrenia and bipolar disorder. Mental Health First Aid is a growing phenomenon to help tackle the mental health crisis.

This online qualification is helpful for anyone wanting to understand mental health first aid and how to care for those with mental ill health in a variety of settings. It’s also valuable for anyone planning a career that requires an understanding of mental ill health and is looking to qualify in this.

The course is suitable but not limited to those who may interact with individuals with mental health issues and support needs in their day-to-day lives, such as customer service, housing, hospitality, travel and tourism, sport and recreation and the voluntary sector.

Key Information

Course Length
120 hours

Course Level
Level 2

Awarding Body
NCFE CACHE

Learning Method(s)
Online materials
Online assessment

For Individuals

Funded Course
Yes

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Unit 1: Exploring mental health

Unit 1 summary:

  • Section 1: Know what is meant by mental health and mental ill health
  • Section 2: Understand factors which may contribute to mental ill health
  • Section 3: Understand types of mental ill health in individuals
  • Section 4: Understand actions to take when an individual is facing a mental health crisis

Unit 2: Understand how to support individuals with mental ill health

Unit 2 summary:

  • Section 1: Understand the importance of positive relationships
  • Section 2: Understand the importance of a person-centred approach to supporting mental ill health
  • Section 3: Understand own responsibilities and limitations in relation to the mental health of others and how to protect own mental health when supporting others
  • Section 4: Understand the impact of attitudes and perceptions of mental health for individuals and organisations

Unit 3: Understand a mentally healthy environment

Unit 3 summary:

  • Section 1: Know about the legislative framework relevant to mental health
  • Section 2: Understand mentally healthy environments
  • Section 3: Understand the importance of having a wellness action plan